At the counter

At the counter

About this collection

The humble branch counter has a special place in our history. It has welcomed an infinite number of customers and witnessed countless transactions over the centuries. The counter has become less prominent in recent decades as people lead increasingly digital lives. However, it still remains at the heart of our extensive branch network around the world – meeting the day-to-day cash and transactional needs of customers. This selection of photographs explores the changes that have taken place.

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